Privacy Policy
Privacy Policy
Privacy and Data Protection Policy
pursuant to Article 13 of Italian Legislative Decree no. 196/2003 and EU Regulation 679/2016 (GDPR)
Overview
Our company is committed to protecting and respecting users’ privacy.
This Privacy Policy explains the different types of personal data we collect through our website www.energygreenpower.eu, our applications for various devices, interactions via social media and live chat platforms, and directly at our headquarters: Energy Green Power – Via Gornelle Bagaladi, 27 – 89060 – Reggio Calabria (RC), Italy.
This Privacy Policy describes how personal data are used, with whom they are shared, and how they are protected.
Please read the following carefully to understand our views and practices regarding your personal data and how we process them. By continuing to use our website, applications, social media services, live chat platforms, or by submitting forms to obtain information or services provided by us, the user confirms that they have read, understood and accepted this Privacy Policy in its entirety.
We respect users’ right to privacy and will not request or collect unnecessary information or data exceeding what is required to provide the requested services. Our overall objective is to ensure that the collection and use of personal data are appropriate, relevant and compliant with applicable data protection laws.
Contents of this Privacy Policy
Who we are
Why we collect users’ personal data
Which personal data we collect and how we use them
How and with whom we share personal data
International data transfers
Mobile versions and devices
Social media plugins and integrations
Minors
Data retention and security
Users’ rights
Cookies
Changes to this Privacy Policy
a) Who we are
Energy Green Power
Via Gornelle Bagaladi, 27 – 89060 – RC – Italy
VAT no. 03259700809
Referred to in this Privacy Policy as “we”, “us” or “our”.
We are the data controller of the personal data collected from or provided by users.
The Data Protection Officer can be contacted at:
Energy Green Power
Via Gornelle Bagaladi, 27 – 89060 – RC – Italy
Email: info@energygreenpower.eu
Phone: +39 339 7165296
b) Why we collect personal data
The data you provide are used for contractual purposes in order to process your requests and for purposes strictly connected, related and instrumental to them.
With your explicit consent, your data may also be used to:
personalize the services or offers dedicated to you, based on your needs or information requests, including the processing of data considered sensitive where necessary;
carry out direct marketing activities pursuant to Articles 23 and 130 of the Italian Privacy Code, such as contacting you by phone, mail, email, SMS or similar means for advertising, commercial or informational communications related to Energy Green Power and its products or services.
c) Which data we collect from users
Data provided directly by the user
We collect personal data when you interact with Energy Green Power, for example when you:
fill in a form
order a service or product via email
contact us by phone at +39 339 7165296
subscribe to our newsletter
participate in events promoted by us
attend online or offline events organized by us
complete surveys or provide reviews or feedback
Collected data may include, by way of example:
name
email address
phone number
preferences or needs
language
payment information
logistical and delivery information
Depending on the service requested, we may also ask for additional information such as home address, tax code, names of other participants, operational requirements, quantities, time availability or other necessary details.
If you contact us through other channels (e.g. social media or live chat), we may collect data provided through those channels as well.
Data collected automatically
During your visit to our website, we may automatically collect the following data through cookies and similar technologies:
technical data, including IP address, login data, browser type and version, device identifier, location, time zone, operating system and platform;
information about your visit, including pages visited before and after our site, viewed or searched products, interaction data (scrolling, clicks, mouse movements), and navigation methods;
page response times and download errors.
For more information, please refer to the Cookie Policy below.
Consequences of failure to provide data
Providing personal data for contractual purposes is mandatory. Failure to provide such data will prevent Energy Green Power from fulfilling your request. Providing data for marketing purposes is optional; failure to do so will simply prevent us from sending promotional communications.
d) Data sharing and recipients
Personal data are shared only when necessary and under specific circumstances, including:
service and event fulfillment
payment processing via authorized financial institutions
dispute resolution and fraud prevention
third-party service providers operating under confidentiality agreements
business partners distributing or promoting Energy Green Power services
advertising partners, with encrypted data where applicable
We do not sell personal data to third parties.
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and users are encouraged to review third-party privacy policies before providing personal data.
e) International data transfers
Personal data may be transferred outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards, including:
EU Standard Contractual Clauses
adequacy decisions by the European Commission
compliance with applicable GDPR provisions
Copies of relevant safeguards may be requested by contacting us.
f) Mobile devices
We may offer mobile applications and mobile-optimized versions of our website. These process personal data in the same manner as the website. With user consent, we may use location services or send push notifications. Settings can be managed through the user’s mobile device.
Cross-device tracking may be used to optimize services and marketing, in accordance with applicable cookie settings.
g) Social media
We use social media platforms to promote services, manage events and interact with users.
Social media plugins may share information with platform providers when activated. If you are logged into your social media account, such information may be associated with your profile.
When connecting via social media, certain information (e.g. email address, profile image) may be shared with us, depending on your privacy settings.
h) Minors
Our services are intended for users aged 18 years or older.
We do not knowingly collect personal data from minors. If we become aware that such data have been collected inadvertently, they will be deleted promptly.
i) Data processing and retention
Personal data are processed electronically and in paper form, in compliance with applicable laws and security measures. Data are retained only for as long as necessary to fulfill the purposes described in this policy.
j) Users’ rights
Users may exercise their rights under GDPR, including:
access to personal data
rectification or erasure
restriction or objection to processing
data portability
withdrawal of consent
Requests may be sent to info@energygreenpower.eu.
k) Cookie Policy
Cookies are small text files stored on users’ devices to improve website functionality and usability.
We use:
technical cookies
functionality cookies
profiling cookies
third-party cookies (e.g. Google, Facebook, Twitter, YouTube)
Consent for cookie usage is requested via a dedicated banner on the website.
Further details are available in the Cookie Policy section.
l) Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect legal or operational changes. Users will be notified of significant updates, including the effective date.